@askaclibrary Additionally,dont even charge past 10% before being released.Whats the point of checking out when usage time is about 5min?!
I understand how frustrating that is and apologize for the inconvenience.
The Tech It Out kiosk is programmed to only check out laptops when the charge is higher than 70%. Sometimes it does not function properly. We are working with the vendor to correct this issue. If it happens again, bring it to the attention of the Reference staff who will resolve it for you.