Q. How do I locate my library card number if I did an online enrollment and cannot find my temporary number?
For your privacy and confidentiality we cannot give out any personal information, including account numbers,over the phone or email. Visit any branch of the Alameda County Library with ID. Here is the identification information from our website:
- To receive a card the day of application, identification with name and current address must be provided.
- Acceptable identification includes: California driver's license or California ID, checkbook with pre-printed address, a rental agreement, a property lease or deed, a property tax receipt, or postmarked mail.
- Children under 14 may receive a card the day of application if the registration form is signed by the parent or legal guardian and includes the parent's driver's license.
- All information in our files is kept confidential.
If you are a student and don't have a driver's license or California ID, you can show your school ID.