Q. Why are items that I have recently returned to the library still showing on my account?

Answer

It can take 3 to 5 open business days for returned materials to be checked in. Returned materials may be separated by type before being checked in, so all your materials may not be cleared at the same time. 

[Please DO NOT RENEW items that show on your record as this will cause fines to appear.]

When the item is checked in, your record will be cleared with no overdue fines for the time between drop-off and check-in.

If you see that returned materials are still showing as checked out on your record and it is over 5 open business days since you returned them, please contact the library branch where you returned them for assistance. 

Topics

  • Last Updated Nov 27, 2017
  • Views 2968
  • Answered By Susan Fisher

FAQ Actions

Was this helpful? 23   8

Comments (1)

  1. What specifically are you trying to do?
    by Susan Fisher on Jul 16, 2018.