Q. How do I set a PIN? How do I change it? I forgot my PIN; how do I reset it?

Answer

How do I set a PIN?

  1. Go to the My Account login page.
  2. Enter your Library Card or eCard number in the Barcode field.
  3. Leave the PIN field blank.
  4. Click Submit.
  5. A new page will display with the message “Please enter a new PIN.”
  6. Enter a four-digit PIN into the “New PIN” and “Retype new PIN” fields.
  7. Click Submit.
  8. Your new PIN is set!

 

How to choose a good PIN:

We recommend that you avoid including any of these items in your PIN: 

  • Significant dates such as your birth year or your spouse’s birthday
  • Simple number sequences like 1234 or 0000 (including repetition 1122 or 2233)
  • Any part of your social security number
  • Any part of your address or phone number

 

How do I change my PIN?

  1. Log into My Account.
  2. Click Modify PIN.
  3. Enter your current PIN in the first “Enter your PIN” field.
  4. Enter your new PIN under “Please enter a Personal Identification Number (PIN)”, then enter it again in the “Enter Your PIN Again” field.
  5. Click Submit.
  6. Your PIN has been updated!

 

I forgot my PIN; how do I set a new PIN?

  1. Go to the My Account login page.
  2. Click the “Forgot your PIN?” link.
  3. Enter your Library Card or eCard number in the Barcode field.
  4. Click Submit.
  5. A PIN reset link will be sent to the email address on file. Click the PIN reset link in the email.
  6. Enter your name and Library Card Number in the appropriate fields.
  7. Enter a new PIN in the “Enter Your PIN” field.
  8. Re-enter that same PIN in the “Enter Your PIN Again” field.
  9. Click Submit.
  10. Your PIN has been reset!

  • Last Updated Mar 25, 2019
  • Views 9629
  • Answered By Sloan Denton

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