Q. When I'm using Safari Books Online, why does the site time-out so quickly?

When I'm using Safari Books Online I find that the site logs me out after a very short time. Can you extend it?

Answer

Unfortunately, we are not able to change the time out period in Safari Books Online.  We share the resource with a number of other libraries, and there are a limited number of "seats" available at one time.  In order to let other users have a chance to use materials at Safari, the system logs out any user who is inactive for a set period of time.  If you navigate to another page periodically, the timer will reset and you will be able to stay logged in.

Please feel free to contact us if you have any questions!

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  • Last Updated Feb 18, 2020
  • Views 16
  • Answered By Stacy Tomaszewski

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